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Please do these two very important things when emailing us:

Type your email address correctly so we can reply back. 

Choose the  best matching “Support type” so you can get the fastest response.


If you need us to cancel or make changes to your order:
please make sure to select “Order Support” and enter your BG Order Number and we will try our best to accommodate your request. We cannot make any changes once your order has been shipped

- As always, thank you for your support!

For urgent support please call 
(408)490-1413
Phone hours: 12PM - 5PM PST Monday-Friday
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